Date Published 16 May 2020

Following the government advice issued on Wednesday 13th May we are now able to organise viewings and valuations in person. If you would like to view a property or have your property valued please contact us on 01253 796466, 7 days a week or email us on

Please see below the latest advice from the government we will be adhering to. As per government advice our office will not be open yet to the general public and only by prior appointment.

Agents should ask whether any party is showing symptoms or has been asked to self-isolate before going ahead with any viewing, or visits to offices.

Agents should operate using an appointment system for visits to their offices and when conducting viewings.

Agents should not carry out any open house viewings.

Agents should strongly encourage clients to view properties virtually in the first instance and then only physically inspect properties which they have a strong interest in.

Agents can accompany physical viewings and seek to maintain a minimum of 2 metres distance from others wherever possible. Where social distancing is not possible and the visit is within an enclosed space, they should consider wearing a face covering in line with government guidance.

Where they do not accompany the visit, they should make sure that both buyers and sellers clearly understand how the viewing should be conducted safely.

Agents should not drive clients to appointments.

All parties viewing a property should wash their hands with soap and water (or hand sanitiser if not available) immediately after entering the properties, with internal doors opened and surfaces having been wiped down before they enter. Separate towels or paper towels should be used if possible and washed or disposed of safely after use.

Agents should do what they can to promote flexibility when arranging move dates, for example advising clients to ensure contracts have explicit terms to manage the timing risks presented by coronavirus.

Agents should work with their clients and other agents to broker a new date to move where sales are due to complete and one of the parties falls ill with coronavirus or has to self-isolate.

Agents should ensure that any keys are appropriately cleaned before handover.